"Love the product one of the finest built things ive seen in years, but i think mine is defective, the crank are is not smooth on the gizmo , ive watched tons of videos where agitating takes zero effort, mine is sticking and even the heavy leaver wont even find its way to the bottom un aided , i think the shaft is bent maybe? Or do i need to lubricate something? I wouldnt want to contaminate the coffe though . Help would be appreciated! Thank you!"

